If you’re running a Mac powered by Apple’s own silicon, it may attempt a second installation to optimise the software for your M1/M2 processor. Double click on the download file as shown below.

Once the download is complete, proceed with installing the Zoom application onto your computer. When it’s finished download, double click and follow the on-screen instructions. Navigate to the following URL and from the Download Center, click on the Download button under Zoom Client For Meetings. Now visit the Zoom Download Center and re-download the Zoom Desktop Client. Select from the list of applications, and then drag it down to the Bin icon on your Dock. To uninstall Zoom, click on Finder in your Dock (the icon with the half-blue, half grey face) and then click on Applications in the left-hand menu. If Zoom is refusing to update because of error code 10004 or any other error, the simplest solution is to remove it and re-download the app again. According to Zoom’s own support docs: “Devices running macOS 13 Ventura beta 5 or higher with Zoom desktop client versions 5.11.6 – 5.12.0 may encounter this error when updating the desktop client.”

It appears to be a problem affecting Zoom on the latest version of macOS Ventura. If you are unable to update, click on the Join from browser link in the prompt asking you to update.When you press Retry, it simply loops back to the screen above and you can’t make or join calls. If you do not have the VPN installed and do not have administrative privileges or would like additional assistance getting started with VPN please call or email Academic Technology at: If you need assistance installing the VPN client on your computer

For Windows users, the installation will occur in 30-60 minutes.

For Mac users, the installation will occur in 15-30 minutes.

Once you are connected to the VPN, the latest version of Zoom will install automatically.

Note: If this is your first time using the VPN, please refer to the ITS VPN guide before proceeding If you do not have administrative privileges on a computer provided to you or maintained by Academic Technology

Once you’ve downloaded the installer, double-click the installer to update Zoom to the latest version.

Under the heading Zoom Client for Meetings, select the Download button.

In your preferred web browser, navigate to.

Download the latest version of the Zoom application from the web

Mac install zoom